Financial Counselors
Whether you’re looking for tips on how to build or rebuild credit our trusted financial counselors are here for you.
Donicka Burns
Certified Financial Counselor
Branch: Belding
Direct Phone: 616-588-6833
Fax: 616-794-1518
A benefit of being our member is the variety of services we offer to improve your financial well-being. I have worked for credit unions for 15 years, been with Preferred Credit Union since August 2016, and became a Certified Financial Counselor in November 2018. Combined with years of experience as a Consumer Lender I have a solid understanding of the effects your credit report and score may have on your life. I enjoy working with individuals to help them build financial skills and improve their overall well-being.
If you need assistance with any of the following listed below, schedule an appointment today so I can help you succeed in achieving your financial goals.
- Debt Reduction
- Credit Score Basic
- Why credit is important
- How to improve your score
- What to do if you determine there is incorrect information reporting on your Credit Report
- Tips for those looking to re-establish/ establish Credit
- Credit Score Education
- How to build an Emergency Savings
The power of financial freedom starts with taking the first step!
Melissa Brewster
Certified Financial Counselor
NMLS ID#: 1760171
Branch: Greenville
Direct Phone: 616-754-2446
Fax: 616-829-6018
I started with my first Credit Union in 2002, holding numerous positions throughout the years. I have been with Preferred Credit Union as an Mortgage Loan Originator since March of 2021. I strive for top notch member service, which I think is the key in serving members. My goal is to make the process of obtaining a mortgage as easy as possible. As a certified Credit Union Financial Counselor, I can comfortably guide members though the process of obtaining a mortgage. Whether you are a first-time home buyer or someone that has had a previous mortgage I can provide solutions that may not have been a forethought.
Integrity is the key to any member service transaction, especially in Mortgages. I will be here to guide you through the biggest transaction of your life. I take a consultative approach to customizing your home loan. Any loan officer can get you a loan, I want to ensure you are getting the right loan for your specific needs.
My ability to service our entire membership in mortgages is endless. I consistently serve members from each branch, attempting to make it as seamless as possible. Give me a call so we can find you the perfect loan for your needs.
Randi Will
Certified Financial Counselor
NMLS ID#: 1500970
Branch: Greenville
Direct Phone: 616-754-2452
Fax: 616-829-6018
I began my consumer lending career in 2016, and left briefly to explore insurance. I have been employed with Preferred Credit Union since March of 2020. I have always strived for excellence in customer service, and constant communication, which I believe, is key in serving members. I am looking forward to continuing to work with families and making their dreams of purchasing a home a reality. I am committed to providing ideal financing options to entire membership. Whether purchasing your first home, or refinancing a home, I will make certain to provide all options to help choose the best solution for your unique situation.
I am a dedicated mortgage professional that has a knowledge base in many areas when it comes to being a homeowner/homebuyer. I am a person that loves the challenges that each new loan brings. As a licensed loan officer for the state of Michigan, I have a unique knowledge base. I can offer a variety of custom loan programs that are designed to meet the needs of today’s modern family. I can honestly say that I love what I do and the satisfaction of being with a company that offers so many programs for individuals that would otherwise not qualify is endless. If you need a company that does the impossible on the daily and want a professional that will be open and honest with you, give me a call. I believe that together, true professionals are capable of anything! My strongest asset is solving problems with professionalism coupled with a drive to work hard for my members to achieve their goals.
