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Auto and Home Insurance

You trust your credit union to bring your products and services that will save you time and money.  That’s why we’ve partnered with TruStage Auto & Home Insurance Program through Liberty Mutual Insurance.  This program provides discounted rates for credit union members, online services and 24/7 claims service.

With Michigan Insurance reform going into place this year, contact Michelle to make sure you are properly protected.

Michelle Frey-Hopkins

TruStage® Auto & Home Insurance Program is made available through TruStage Insurance Agency, LLC and issued by leading insurance companies, including Liberty Mutual Insurance Company and affiliates, 175 Berkeley Street, Boston, MA. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. Discounts are not available in all states and discounts vary by state. A consumer report from a consumer reporting agency and/or motor vehicle report will be obtained on all drivers listed on your policy where state laws and regulations allow. Please consult your policy for specific coverage and limitations. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union. AHL-1457161.1

Members Home and Auto

Want better insurance? Preferred Credit Union has partnered with Members Home and Auto to offer our members more options when it comes to selecting the insurance that best fits your needs. Join your fellow credit union members who have saved time and money without sacrificing insurance coverage or service.

Members Home and Auto partners with multiple insurance carriers to provide customized, cost-effective coverage solutions for all of your insurance needs.

To request your FREE, no-obligation proposal today, call 877-898-4102 or click here for more info.

Accidental Death Insurance Program

Preferred Credit Union offers eligible members Accidental Death Insurance Programs with your needs in mind. To learn more about these valuable insurance products from Monumental Life Insurance Company and find what coverage is best for you, click here for details, quotes and to access online applications and enrollment forms. Or, call 1-877-665-7563 for more information.

Insurance Coverage Verification

In an effort to better serve our members, we have implemented a program to track the insurance status of all collateral and mortgage loans. You may have received a letter in the mail or a recorded phone message from us requesting that you provide a copy of the insurance policy associated with the loan number and collateral securing your loan. If you do not have your policy readily available, please contact your insurance company to have a copy mailed to the following address as soon as possible.


  • Preferred Credit Union
    3767 Sparks Drive SE
    Grand Rapids, MI 49546

Preferred Credit Union

Preferred Credit Union, 3767 Sparks Drive SE, Grand Rapids, MI 49546

What is Acceptable Proof of Coverage?

The Insurance Policy Declaration Page is needed showing the following:

  • Name and Address of the Insured
  • Loss Payable Clause naming PCU as loss payee and lienholder
  • Full Collateral Description, including the Vehicle Identification Number (VIN)
  • Comprehensive and Collision coverage, with a maximum deductible of $1,000
  • Effective date of coverage and expiration date

For your convenience, you may provide your policy information or check your insurance status by visiting  Our fax number is 888-822-6478. If we can be of any assistance regarding this matter, please contact our Insurance Department at 866-612-7747.