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Preferred Credit Union understands that protecting the privacy of your personal and account information is critical. Whether you are a current member or just visiting, we safeguard the information you provide us on our website.

It is important that you never provide personal information in response to an unsolicited request. Preferred Credit Union will not ask for your password, social security number, or account numbers through email, text message or by phone. When you call us, we will verify your account information through asking a series of verifying questions. Please do not send personal information in email correspondence with Preferred Credit Union. Email is not a secure transmission process.

Lost or Stolen Debit Card

To report your Visa Debit Card lost or stolen please call 1-888-241-2510.

Verified by Visa for Debit Cards

CLICK HERE to register your PCU VISA card with Verified by VISA. Once registered, your card will be recognized and protected when you make online purchases.

Lost or Stolen VISA Credit Card

To report your PCU Visa Credit Card lost or stolen after hours
Call 1-800-991-4961 for cards starting with 4202
Call 1-888-2510 for all other cards

Verified By VISA for Credit Cards

CLICK HERE to register your PCU VISA credit card with Verified by VISA. Once registered, your card will be recognized and protected when you make online purchases.